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You publish content regularly. You’ve got blogs, white papers, and social posts. But something isn’t quite working. Traffic is flat. Engagement is lukewarm. And despite all that effort, you’re not seeing the leads you need.
The problem might not be the quality of your content. It might be that you’re creating content based on what you think your audience needs, rather than what they’re actually searching for. Or worse, you’re duplicating content that competitors already dominate. This is where content gap analysis comes in: a strategic approach to identifying what your audience wants that nobody, including you, is adequately providing.
What is content gap analysis?
Content gap analysis is the process of identifying topics, questions and answers or information that your target audience is looking for, but are not adequately addressed by existing content, either on your website or across the competitive landscape. It is about finding the questions people are asking that nobody’s answering well, the search terms with demand but limited supply, and the subjects linked to your core expertise that could attract new audiences or serve existing customers better.
Life sciences audiences are highly specialised, and their information needs are incredibly specific, so content gaps represent genuine opportunities. Fill them well, and you position your brand as the go-to resource in your field. Ignore them, and you leave the door open for competitors to own those conversations.
Importantly, content gap analysis should not be based on guesswork; it’s a data-driven process that combines search analytics, competitive research, customer feedback and strategic thinking to identify where to focus your content efforts for maximum impact.
How to identify content gaps for life sciences brands
Identifying content gaps requires a systematic approach. Here’s how to do it:
Start with keyword research. Use tools like Google Keyword Planner, Semrush or Ahrefs to identify search terms related to your products, services or industry. Look for queries with decent search volumes but relatively low competition. These represent opportunities where you can rank well and capture traffic that is currently being underserved.
Pay particular attention to long tail keywords. Phrases like ‘troubleshooting protein aggregation in Western blots’ or ‘ISO 13485 compliance checklist for in vitro diagnostics’ might have low overall search volumes, but they can represent highly specific, high intent keywords from the audience you want to reach.
Analyse competitor content. Review what your competitors are publishing by using competitive analysis tools to see which of their pages attract the most traffic and backlinks. Where are they succeeding? What topics are they covering that you’re not? More importantly, where are the gaps in their content? Perhaps they’ve written about a topic, but done it poorly, leaving room for you to create something better.
Listen to your customers. Your sales team, technical support staff and account managers hear questions every day. So, ask them: what do customers repeatedly ask about? What confuses them? What information do they wish existed but can’t find? Regular conversations with customer-facing teams can reveal content opportunities that keyword tools will never uncover, so create a system for capturing these insights.
Review your analytics. Look at your existing content performance to determine which pages get traffic but have high bounce rates. This suggests the content is not meeting user expectations. Topics that drive engagement but lack depth could be opportunities to expand and improve. You should also examine your site search data, if you have it. What are visitors searching for on your website? If they’re searching for something, they expect to find it and, if you don’t have it, that’s a content gap that needs filling.
Survey your audience. Sometimes the simplest approach is the most effective. Ask your audience directly what information they need, what challenges they face and what resources would help them to do their jobs better.
What is competitor content analysis?
Competitor content analysis is the systematic evaluation of the content your competitors are producing, promoting and ranking for. It’s about understanding their content strategy, identifying what’s working for them, and finding opportunities to differentiate or compete. This is not about copying competitors; it’s about learning from what others are doing, understanding why certain content performs well, and identifying where you can do better or offer something unique.
How to do competitor content website analysis?
Identify your real competitors. They aren’t always your direct business competitors. For content purposes, your competitors are anyone ranking for the keywords and topics you care about. Use Google to search for your target terms, and note which sites consistently appear in the top results.
Audit their content. Review their blog posts, resources pages, whitepapers, videos and other content assets. What formats are they using? How frequently do they publish? What topics do they cover? How deep and technical is their content?
Analyse their performance. Use tools like Ahrefs or Semrush to see which of their pages attract the most organic traffic, backlinks and social shares. This reveals what resonates with your shared audience.
Identify content gaps. Look for topics they should be covering but aren’t, or subjects they have addressed superficially that deserve more depth. These are opportunities for you to fill the gap and capture audience attention.
Evaluate content quality. Don’t just look at what topics they cover. Assess how well they cover them. Is the content accurate, comprehensive, well written and visually engaging? If competitors are producing mediocre content on important topics, you have an opportunity to dominate by doing it better.
Creating scientific content that fills the gaps
Identifying gaps is only half the battle. Creating content that effectively fills those gaps requires skill, particularly in scientific fields where accuracy, depth and credibility are non-negotiable.
Start with expertise. Scientific content demands real knowledge. Ensure the people creating your content have the technical background to understand the subject matter, whether you are using in-house writing skills or working with an agency. Scientifically-educated writers are a necessity in life sciences marketing.
Answer the question completely. Don’t just skim the surface. If someone searches for information on a specific topic, give them everything they need in one place. Be comprehensive without being overwhelming, and structure content clearly with headers, bullet points and visual aids.
Balance technical accuracy with accessibility. Your audience is educated, but that does not mean they want to wade through impenetrable jargon. The goal is to inform, not just impress, so write clearly, explain complex concepts and use analogies where appropriate.
Optimise for search engines and humans. You need to consider SEO and GEO as well. Use relevant keywords naturally, structure content with proper headers, include meta descriptions, and ensure fast page load times. Never sacrifice quality or accuracy for the sake of optimisation, and don’t use hyperbole. Google rewards genuinely useful content, not keyword-stuffed nonsense.
Include credible sources and data. Link to peer-reviewed research, industry reports and authoritative sources. This builds trust and signals to both readers and search engines that your content is credible and well researched.
Update and improve over time. Your content needs to evolve as new research emerges, technologies evolve and regulations change. Commit to regularly reviewing and updating your key content pieces to maintain their value and search rankings.
How can kdm help?
Filling content gaps requires expertise in both scientific communication and digital marketing. Most life sciences companies lack the time, resources or specialised skills to do this effectively in house.
At kdm communications, we combine PhD-level scientific knowledge with content marketing expertise. We can help you to identify where your content gaps are, develop a strategic plan to address them, and create high quality content that will resonate with your niche audiences.
We produce content that educates, engages and converts, from technical blogs, ebooks and application notes to video content and comprehensive resource libraries. Our team understands life sciences audiences because we are scientists ourselves.
We also offer strategic marketing planning services to help you identify content opportunities, prioritise efforts and measure impact. We can help you to fill the gaps that matter most to your business, whether you need ongoing content production or a one-off gap analysis and strategy refresh.
About the author – James Hurcomb, Technical Writer
James started his scientific journey at the University of Sheffield, where he earned an MBiomedSci in Biomedical Science, focusing on pharmacology and medical physiology. He then moved to the MRC Toxicology Unit at the University of Cambridge for his PhD…
